Supporting laboratories across Vietnam

PacificLAB supplies instruments, chemicals, consumables and services for research, analysis, testing and quality control. We work with each customer to choose the right solution for the application and stay with them while it runs.

PacificLAB

Our story

Understanding the application before proposing a solution

PacificLAB was founded to close the gap between what laboratories actually need and the analytical solutions available worldwide. Every proposal therefore starts from the application goal, the operating conditions and the customer’s requirements.

  1. 01

    Application-led advice

    We clarify needs, workflows and technical criteria before choosing products.

  2. 02

    The right combination of solutions

    Instruments, chemicals and consumables from the brands in the PacificLAB portfolio.

  3. 03

    With you through operation

    Support from the first conversation and quotation until the solution is in use.

Meet the PacificLAB team

Ordering and delivery

From choosing a product to its arrival at your laboratory, PacificLAB follows the quotation, order confirmation and delivery. These are the usual ways to order, followed by shipping.

Order on the website

  1. Browse the product catalogue and suitable solutions.
  2. Send a quotation request with the product name, order code (if known) and quantity.
  3. PacificLAB confirms the details and sends a quotation.
  4. You receive a confirmation email once the order is accepted.

Order by email

  1. Send the product list, quantities and your contact details.
  2. Our advisers reply with a quotation and lead time.
  3. Confirm the order by email before PacificLAB processes it.

Order by phone

  1. Call the hotline for advice on choosing products.
  2. Share your application, quantities and delivery address.
  3. Receive an order number and confirmation email once agreed.

Next step

Shipping and delivery

Once the order is confirmed, PacificLAB arranges delivery according to stock and destination: usually 2–5 working days in Ho Chi Minh City and 3–7 working days elsewhere.

Payment is by bank transfer under the terms on the quotation. Imported orders may require a deposit; the arrival date is given when the order is confirmed. PacificLAB does not act as customs agent for customers’ international shipments unless stated in the contract.

Get in touch

Our advisers are ready to discuss your applications and equipment needs.

  • (+84) 28 62 65 46 83
  • Hotline: (+84) 989 092 258
  • Fax: (+84) 28 62 65 46 93
  • info@pacificlab.vn
  • Sales office: No. 28, Street 20, Him Lam Residential Area, Tan Hung Ward, Ho Chi Minh City
  • Head office: 14th Floor, HM Town Building, 412 Nguyen Thi Minh Khai, Ban Co Ward, Ho Chi Minh City